Health and Human Services

The Healthcare Industry is coming under increasing pressure to provide more cost-effective translation and interpreting services for the Limited English Proficiency patients. As the regulations for insurance companies and healthcare providers are updated, all patient-facing materials need to be updated as well, and distributed to the patients in a language they can understand.

It is widely acknowledged that insufficient access to information and health care services can adversely affect the quality of health care and have serious, even life threatening, consequences. According to the US Census Bureau results in 2000, 18% of the people aged 5 and over (47.0 million) speak a language other than English at home. Hence insurance companies and hospitals try to provide information pertaining to their health and insurance coverage in various languages, from Albanian to Chinese to Spanish for the US audience.

Universe technical translation, Inc works 24/7/365 with healthcare providers exceeding industry standards in delivery of quality bi-lingual support. Universe’s translators understand that patient-facing materials must be written at the patients’ reading level. Owing to a strict internal quality control protocol, Universe uses unique methodology consistently delivering clients clear, accurate translation of high-value information.

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